REFUNDS FROM ORDER CANCELLED  

Refund is Automatically triggered once cancellation has been successfully processed.

REFUNDS FROM RETURNS  

Refund is processed when Return Request has been approved.  

COMMON CONCERNS

Can I change my refund method?

Non-Cod transactions can only be refunded thru payment reversal. 

Can I reuse a voucher that I used on my cancelled order? 

Vouchers are automatically reinstated if they are still within the validity period when the ENTIRED order was cancelled. 

CASH ON DELIVERY

Its refund lead time takes 1 to 2 days.

The refund or reimbursement process begins after we have completed the quality evaluation of your returned product. This process starts as soon as the item is received at our warehouse. It is usually done in 72 hours but may be extended. An email will be sent to you if it requires a longer period of time