Payroll Pro Standard Edition Support Plan
Avail our Maintenance Support Plan for Payroll to get one (1) year technical support plan via phone, an upgrade and new updates for Government tables
WHAT’S NEW WITH PAYROLL SOLUTION INCLUDING GOVERNMENT TABLE THIS 2021?
Here’s what you’ll receive as Maintenance Support Plan subscriber:
- One-year technical support through our telephones (632) 535-7333 loc. 441-444 between 8:30 am – 12 pm and 1 pm – 6:30 pm from Monday to Friday. Alternatively send a clear and accurate description of your Payroll issue to firstname.lastname@example.org.
- Updates for one year: Latest update for Philhealth, etc.
|Service Activity||Service Description|
|Response Time via phone and email||Within 16 working hours|
|Availability||9am-5pm, Monday to Friday except holidays and weekends|
|Remote Assistance||12 sessions (max of 30 mins per session)|
|Training||One (1) day Inhouse Training for (1) person at MSSC Training Centre|
|Onsite Assistance||additional cost|
|First Level Support||Provided by the customer|