Delivery Rates

Delivery of your chosen product may vary depending on the STOCK AVAILABILITY and COURIER’S DELIVERY LEAD TIME.

After the confirmation of your order and payment, you will receive an email from us notifying you that your item is being prepared for shipment. THE EMAIL WILL ALSO INCLUDE YOUR TRACKING NUMBER, so you can monitor the movement of your order.

Standard Shipping: 3 to 15 Working Days*

*this excludes holidays and partner courier’s non-working days

**some customers might temporarily experience shipping delay due to the Coronavirus (COVID-19) pandemic. We apologize for any inconvenience this may cause and appreciate your patience.

If you want to estimate the delivery fee, you may refer to our Delivery Rates.

Local Pickup
You may schedule personal pickup of your items from our Quezon City branch, or by hiring a delivery courier service such as Lalamove or GrabExpress. Kindly contact Ms. Cathy Erum (+63 975 134 8815) for your preferred time of pickup. We are open Monday to Friday from 8:30am to 5:30pm. Make sure to arrange a pickup schedule with Ms. Cathy prior to booking your courier. The fees associated with the delivery service will be shouldered by the Customer.

If via personal pickup, we would require you to present your proof of payment with Valid ID for verification.

What are the delivery rates and options?

Mustbuy.ph has three delivery options for you. Under Standard Delivery service, your item will be shipped FOR FREE anywhere in the Philippines (except unserviceable areas). Please note that this option has a longer delivery time. If you want to get your item faster, choose Special Delivery. But if you’re outside of our shipping area, Branch Pickup is for you. Order online and pick it up later at our local branch near you. It’s that easy!

How soon will your item arrive under Standard Delivery?

•  NCR: 3-7 working days
•  Luzon: 3-7 working days
•  Visayas: 8-15 working days
•  Mindanao: 8-15 working days

How soon will your item arrive under Special Delivery?

•  NCR: 2-3 working days
•  Luzon: 2-3 working days
•  Visayas: 3-7 working days
•  Mindanao: 3-7 working days

Note: The expected delivery time for order basis products will start once we receive the item in our hub.

Shipping fees for Special Delivery depend on item weight and destination. See the rates below:

1 to 3 Kg
P 150
4 to 10 Kg
P 500
11 to 20 Kg
P 900
21 to 30 Kg
P 1,400
31 to 50 Kg
P 2,300
1 to 3 Kg
P 180
4 to 10 Kg
P 600
11 to 20 Kg
P 1,150
21 to 30 Kg
P 1,700
31 to 50 Kg
P 2,800
1 to 3 Kg
P 190
4 to 10 Kg
P 620
11 to 20 Kg
P 1,100
21 to 30 Kg
P 1,750
31 to 50 Kg
P 2,900
1 to 3 Kg
P 200
4 to 10 Kg
P 650
11 to 20 Kg
P 1,200
21 to 30 Kg
P 1,800
31 to 50 Kg
P 3,000
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