Delivery of your chosen product may vary depending on the STOCK AVAILABILITY and COURIER’S DELIVERY LEAD TIME.
After the confirmation of your order and payment, you will receive an email from us notifying you that your item is being prepared for shipment. THE EMAIL WILL ALSO INCLUDE YOUR TRACKING NUMBER, so you can monitor the movement of your order.
Standard Shipping: 3 to 15 Working Days*
*this excludes holidays and partner courier’s non-working days
**some customers might temporarily experience shipping delay due to the Coronavirus (COVID-19) pandemic. We apologize for any inconvenience this may cause and appreciate your patience.
You may schedule personal pickup of your items from our Quezon City branch, or by hiring a delivery courier service such as Lalamove or GrabExpress. Kindly contact Ms. Cathy Erum (+63 975 134 8815) for your preferred time of pickup. We are open Monday to Friday from 8:30am to 5:30pm. Make sure to arrange a pickup schedule with Ms. Cathy prior to booking your courier. The fees associated with the delivery service will be shouldered by the Customer.
If via personal pickup, we would require you to present your proof of payment with Valid ID for verification.
What are the delivery rates and options?
How soon will your item arrive under Standard Delivery?
• Luzon: 3-7 working days
• Visayas: 8-15 working days
• Mindanao: 8-15 working days
How soon will your item arrive under Special Delivery?
• NCR: 2-3 working days
• Luzon: 2-3 working days
• Visayas: 3-7 working days
• Mindanao: 3-7 working days
Note: The expected delivery time for order basis products will start once we receive the item in our hub.
Shipping fees for Special Delivery depend on item weight and destination. See the rates below: